Customer Experience Teller — Banking

Fifth Third Bank, N.A.; Livonia (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank, National Association in Livonia, MI is seeking a CSR/Teller to provide excellent customer service and support daily operations. You will handle cash with accuracy, assist customers, resolve questions, refer opportunities to bankers and business partners, and adhere to bank policies and the code of conduct.

This full-time role requires flexibility in scheduling and the ability to maintain confidentiality, while representing the bank's values of integrity and service.

Qualifications

• High school diploma or GED required.
• Ability to handle cash accurately and securely.
• Strong customer service and communication skills.
• Ability to interact confidently with the public.
• Flexibility in scheduling and adherence to dress code.
• Commitment to company values and integrity.

Responsibilities

• Provide excellent customer service and refer customers to appropriate partners.
• Perform daily office responsibilities and maintain accurate records.
• Handle customer inquiries and resolve issues promptly.
• Maintain knowledge of bank policies and procedures.
• Protect customer privacy and follow the code of conduct.
• Assist with referrals to bankers and business partners.

Skills

Customer service

Cash handling

Communication

Problem solving

Teamwork

Dependability

Education

High school diploma or GED

Tools

Cash register / POS

Job description

Fifth Third Bank, National Association in Livonia, MI is seeking a CSR/Teller to provide excellent customer service and support daily operations. You will handle cash with accuracy, assist customers, resolve questions, refer opportunities to bankers and business partners, and adhere to bank policies and the code of conduct.

This full-time role requires flexibility in scheduling and the ability to maintain confidentiality, while representing the bank's values of integrity and service.