Flexible Schedule Customer Relations Pro – Insurance

Debbie Swinney - State Farm Agent; Olathe (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance-based bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Debbie Swinney - State Farm Agent in Kansas is seeking a Customer Relations Rep to deliver exceptional client experiences, resolve inquiries, and support agency growth. You will help maintain client records and coordinate with the team to serve the community.

Strong communication and problem-solving skills are essential, with experience in customer service preferred. The role values calmness under pressure and, ideally, bilingual Spanish abilities.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Stress management

Spanish (Bilingual)

Job description

Debbie Swinney - State Farm Agent in Kansas is seeking a Customer Relations Rep to deliver exceptional client experiences, resolve inquiries, and support agency growth. You will help maintain client records and coordinate with the team to serve the community.

Strong communication and problem-solving skills are essential, with experience in customer service preferred. The role values calmness under pressure and, ideally, bilingual Spanish abilities.