Customer Experience Specialist - Flexible Schedule & Growth

Clayton Sogard - State Farm Agent; Wichita (KS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Clayton Sogard - State Farm Agent in Wichita, Kansas, is looking for a Customer Relations Representative to enhance client experiences within a successful insurance agency.

The ideal candidate will have strong communication and problem-solving skills, will handle customer inquiries efficiently, and will coordinate with team members to support community needs. This role offers a competitive salary, flexible schedule, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Job description

Clayton Sogard - State Farm Agent in Wichita, Kansas, is looking for a Customer Relations Representative to enhance client experiences within a successful insurance agency.

The ideal candidate will have strong communication and problem-solving skills, will handle customer inquiries efficiently, and will coordinate with team members to support community needs. This role offers a competitive salary, flexible schedule, and opportunities for advancement.