Customer Experience Pro — Flexible Schedule & Growth Path

State Farm Agent; Overland Park (KS); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Overland Park, Kansas is looking for a Customer Relations Representative to enhance customer experiences in a successful insurance agency. You will handle customer inquiries, coordinate with team members, and support community needs.

The ideal candidate will possess strong communication skills, customer service experience, and the ability to remain calm under stress. Opportunities for advancement and a competitive salary range are offered.

Qualifications

• Strong communication and problem-solving capabilities.
• Preferred experience in customer service roles.
• Ability to manage high-stress situations effectively.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records as necessary.
• Assist with strategies for customer retention.
• Coordinate with other departments for customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle stress calmly

Job description

State Farm Agent in Overland Park, Kansas is looking for a Customer Relations Representative to enhance customer experiences in a successful insurance agency. You will handle customer inquiries, coordinate with team members, and support community needs.

The ideal candidate will possess strong communication skills, customer service experience, and the ability to remain calm under stress. Opportunities for advancement and a competitive salary range are offered.