Customer Relations Pro — Flexible Schedule & Growth

Mtwashingtoninsurance; Northern (KY); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Hannah Hoskins - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support the growth of the local insurance agency. You will help clients with inquiries, coordinate with team members, and contribute to a welcoming community presence.

You will handle inquiries, update records, support retention efforts, and collaborate with other team members to meet community needs.

Qualifications

• Proven communication and problem-solving abilities.
• Experience in customer service is preferred.
• Capable of handling high-stress situations calmly.
• Spanish bilingual is preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Stress management

Bilingual Spanish

Job description

Hannah Hoskins - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support the growth of the local insurance agency. You will help clients with inquiries, coordinate with team members, and contribute to a welcoming community presence.

You will handle inquiries, update records, support retention efforts, and collaborate with other team members to meet community needs.