Flexible Patient Care Coordinator

sentara; United States; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) with employer match

Paid Time Off

Paid Parental Leave

Education assistance

Student debt payoff

Job summary

Sentara Healthcare in Suffolk, VA is seeking a Flexi Patient Care Specialist to support a physician's office with non-clinical tasks and deliver an excellent patient experience.

You will answer phones, schedule appointments, assist with registration, and respond to patient questions, collaborating with a team focused on patient care. This role is based in the Suffolk location with standard clinic hours.

Qualifications

• 3 years of customer service experience required.
• 1 year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers required.

Responsibilities

• Provide non-clinical support in a physician's office to ensure excellent patient experience.
• Answer phones, schedule appointments, and answer patient questions.

Skills

Customer service

Telephone handling

Scheduling

Health insurance knowledge

Medical terminology

Education

HS Diploma

Associate degree or higher in lieu of experience

Job description

Sentara Healthcare in Suffolk, VA is seeking a Flexi Patient Care Specialist to support a physician's office with non-clinical tasks and deliver an excellent patient experience.

You will answer phones, schedule appointments, assist with registration, and respond to patient questions, collaborating with a team focused on patient care. This role is based in the Suffolk location with standard clinic hours.