Flexible Part-Time Installer & Training Specialist

Caption Call; Washington (District of Columbia); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Flexible schedule

Career growth potential

Part-time

Job summary

CaptionCall is seeking a caring Installer/Trainer to help people with hearing loss communicate with the world. This part-time, in-home role trains customers on the CaptionCall phone, installs devices, and supports local events. The schedule is flexible, and there is potential for career growth and advancement.

You will work independently, travel less than 25% as needed, and handle customer records and reports, while building relationships with customers and partners in the Washington, DC area.

Qualifications

• High School diploma or GED required.
• Experience in the hearing health field preferred.
• Experience working with senior citizens preferred.
• Must be able to communicate clearly in English (reading, writing, speaking).
• Must be able to drive and travel as needed, including air travel.

Responsibilities

• Install and troubleshoot CaptionCall phones at customer sites.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service to customers and referrals.
• Create lead generation activities and referrals for local installations.
• Attend trade shows and corporate events as assigned.
• Coordinate and support local installers and events as needed.
• Complete service calls and maintain accurate customer records.
• Submit reports and provide feedback on interactions.

Skills

English communication

Customer service

Reliability

Punctuality

Travel readiness

Education

High School Diploma or GED

Job description

CaptionCall is seeking a caring Installer/Trainer to help people with hearing loss communicate with the world. This part-time, in-home role trains customers on the CaptionCall phone, installs devices, and supports local events. The schedule is flexible, and there is potential for career growth and advancement.

You will work independently, travel less than 25% as needed, and handle customer records and reports, while building relationships with customers and partners in the Washington, DC area.