Flexible Night-Shift: Patient Access & Registration Pro

Rush Memorial Hospital; Rushville (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Rush Memorial Hospital is seeking a Customer Service Representative for the night shift to welcome patients and manage the registration process with accuracy. The role requires strong communication, attention to detail, and the ability to handle multiple tasks in a fast-paced hospital environment.

Responsibilities include collecting demographic and insurance information, scheduling appointments, directing patients to the correct departments, and maintaining patient confidentiality.

Qualifications

• High school diploma required.
• Excellent customer service and communication skills are essential.
• Ability to manage patient registrations and scheduling with accuracy.

Responsibilities

• Register patients and collect demographic and insurance information.
• Answer and direct phone calls in a professional manner.
• Schedule patient appointments and route patients to appropriate departments.
• Maintain patient confidentiality in all interactions and data handling.
• Enter registration data into the hospital information system and verify accuracy.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Education

High school diploma

Tools

Computer systems

Typing

Public relations

Office clerical duties

Job description

Rush Memorial Hospital is seeking a Customer Service Representative for the night shift to welcome patients and manage the registration process with accuracy. The role requires strong communication, attention to detail, and the ability to handle multiple tasks in a fast-paced hospital environment.

Responsibilities include collecting demographic and insurance information, scheduling appointments, directing patients to the correct departments, and maintaining patient confidentiality.