Flexible Luxury Sales Support Associate

kate spade new york; Rosemont (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Coach is seeking a Sales Support Associate in Rosemont, IL to deliver exceptional customer service at the cash wrap and sales floor. You will handle POS transactions, maintain stockroom organization, and support visual merchandising while upholding brand standards and policies.

Ideal candidates have 1+ year of retail experience in luxury environments, strong English communication, and familiarity with cash handling and basic tech tools such as iPad and Mobile POS.

Qualifications

• 1+ year retail experience preferred in luxury environment.
• Knowledge of fashion trends and market competition.
• Ability to use cash registers and basic computer skills (iPad/laptop, Mobile POS).

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs.
• Operate POS accurately and maintain cash wrap.
• Receive, process, and organize shipments; report discrepancies.
• Maintain stock levels and merchandise updates.
• Support sales floor activities and respond to customer requests.
• Adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

Retail experience

English proficiency

Tools

Cash register systems

Mobile POS

iPad

Laptop / Internet

Job description

Coach is seeking a Sales Support Associate in Rosemont, IL to deliver exceptional customer service at the cash wrap and sales floor. You will handle POS transactions, maintain stockroom organization, and support visual merchandising while upholding brand standards and policies.

Ideal candidates have 1+ year of retail experience in luxury environments, strong English communication, and familiarity with cash handling and basic tech tools such as iPad and Mobile POS.