Flexible Luxury Retail Sales Support Specialist

Tapestry; Columbus (OH); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Columbus, OH is hiring a Sales Support Associate to deliver warm, professional service at the cash wrap and keep the sales floor organized. You will help receive shipments, manage stock, and assist with visual merchandising while upholding brand standards.

The role requires retail experience, familiarity with POS systems, and strong English communication. You will work a flexible schedule including nights and weekends, joining a team focused on customer care and operational excellence.

Qualifications

• 1+ year of retail experience, preferably in luxury retail.
• Strong knowledge of fashion trends.
• Experience with cash registers and POS; basic computer skills.
• Excellent communication and customer service.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Maintain stockroom cleanliness and update visual merchandising.
• Support sales floor activities and respond to customer requests.
• Adhere to Loss Prevention guidelines.

Skills

Retail experience

Cash handling

POS systems

Customer service

Communication

English proficiency

Stock management

Tools

Walkie talkie

Mobile POS

Inventory software

Job description

Coach in Columbus, OH is hiring a Sales Support Associate to deliver warm, professional service at the cash wrap and keep the sales floor organized. You will help receive shipments, manage stock, and assist with visual merchandising while upholding brand standards.

The role requires retail experience, familiarity with POS systems, and strong English communication. You will work a flexible schedule including nights and weekends, joining a team focused on customer care and operational excellence.