Luxury Retail Sales Support — Flexible Schedule

FashionUnited; Jackson (NJ); On-site; USD 20,664 - 27,552; Full time

Job summary

Coach is seeking a Sales Support Associate in the United States to assist customers at the cash wrap and maintain a well‑stocked sales floor. The role emphasizes accurate cash handling, efficient POS operations, and delivering warm, professional service.

You will process shipments and stock transfers, promote add‑on products and gift cards, and support team with daily store operations while upholding brand standards.

Qualifications

• Excellent communication and customer service skills.
• Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS).
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and promote gift cards; capture customer information where permitted.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and update visual merchandising.

Skills

Customer service

Cash handling

POS operations

Multitasking

Attention to detail

Communication

Tools

Cash register systems

iPad/Mobile POS

Job description

Coach is seeking a Sales Support Associate in the United States to assist customers at the cash wrap and maintain a well‑stocked sales floor. The role emphasizes accurate cash handling, efficient POS operations, and delivering warm, professional service.

You will process shipments and stock transfers, promote add‑on products and gift cards, and support team with daily store operations while upholding brand standards.