Flexible Hours: Membership Sales & Customer Service Pro

ICON Car Wash

Antioch (TN)

On-site

USD 19,000 - 21,000

Full time

8 days ago

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Benefits offered by this job

Flexible scheduling

Free car washes

Commission on monthly membership sales

Growth/career progression

Job summary

ICON Car Wash in Antioch, TN is seeking a Customer Service Associate (CSA1) to deliver outstanding service and drive membership sales. You will welcome customers, explain packages, and guide them through the wash process.

This role offers flexible scheduling, on-site training, growth opportunities, and commission on memberships. You should be reliable, a strong communicator, and able to work in a fast-paced team environment, including weekends and holidays.

Qualifications

Strong communication and interpersonal skills.
Fast-paced, team-oriented environment.
Customer-focused with attention to detail.
Ability to handle transactions accurately and responsibly.
Reliable and punctual with flexibility to work weekends and holidays.
Physically able to perform outdoor work and operate equipment.

Responsibilities

Deliver excellent customer service by greeting customers and answering questions.
Promote and sell monthly memberships and upsell premium services.
Load vehicles and guide customers through the wash process safely.
Maintain site cleanliness, including general upkeep and equipment care.
Support daily operations and ensure a smooth, efficient workflow.
Encourage customer feedback and positive reviews.