Entry-Level Customer Experience & Membership Sales

ICON Car Wash

Manchester (TN)

On-site

USD 19,000 - 25,000

Full time

2 days ago

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Benefits offered by this job

Flexible scheduling

Free car washes

Commission on sales

Career progression

Job summary

ICON Car Wash is hiring a Customer Service Associate in Manchester, TN. This entry-level role focuses on delivering exceptional service while promoting monthly memberships and upselling premium services.

You will guide customers through the wash process, maintain a clean site, and support daily operations. The position offers full-time and part-time schedules with on-site training, growth opportunities to CSA2 and beyond, and a compensation plan that includes hourly pay plus commission.

Qualifications

Strong communication and interpersonal skills; sales experience preferred.
Ability to work in a fast-paced, team-oriented environment.
Customer-focused with attention to detail.
Ability to handle transactions accurately and responsibly.
Reliable and punctual with flexibility to work weekends and holidays.
Physically able to perform outdoor work and operate equipment.

Responsibilities

Deliver excellent customer service by greeting customers and answering questions.
Promote and sell monthly memberships and upsell premium services.
Load vehicles and guide customers through the wash process safely.
Maintain site cleanliness, including general upkeep and equipment care.
Support daily operations and ensure a smooth, efficient workflow.
Encourage customer feedback and positive reviews.