Flexible Hours Guest Experience Specialist

Target; South Bend (IN); On-site; USD 18,000 - 25,000; Full time

Job summary

Target is looking for a Guest Advocate to help guests with a welcoming and efficient shopping experience. You will greet guests, assist with finding items, resolve issues, and explain how to use store features and digital options like the Target App. Training will be provided to build strengths in customer service and teamwork.

The role emphasizes flexibility for nights, weekends, and peak times, with a focus on safety, accuracy, and a positive attitude in a fast-moving store environment.

Qualifications

• Effective communication with guests and team members.
• Welcoming and helpful attitude toward guests and colleagues.
• Attention to detail while prioritizing tasks.
• Willingness to educate guests about products and services.
• Ability to operate handheld scanners and other tech.
• Work independently and in a team.
• Remain focused in a fast-paced environment and handle multiple tasks.
• Resolve guest questions quickly on the spot.

Responsibilities

• Create an easy, inspiring and friendly guest experience.
• Greet guests and engage to understand needs.
• Help guests find products and resolve issues for a smooth shopping experience.
• End each interaction with a sincere thank you.
• Support teammates and adapt to business needs.
• Promote current promos and show how to use features in Target App.

Skills

Communication

Welcoming attitude

Attention to detail

Educate guests

Multi-frequency devices

Teamwork

Focus under pressure

Guest question resolution

Job description

Target is looking for a Guest Advocate to help guests with a welcoming and efficient shopping experience. You will greet guests, assist with finding items, resolve issues, and explain how to use store features and digital options like the Target App. Training will be provided to build strengths in customer service and teamwork.

The role emphasizes flexibility for nights, weekends, and peak times, with a focus on safety, accuracy, and a positive attitude in a fast-moving store environment.