Guest Experience Specialist - Flexible Hours

Target; Elgin (IL); On-site; USD 23,000 - 34,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome and assist guests, answer questions, and help with purchases and services. You will learn and promote Target's benefits, drive efficient checkout operations, and maintain a clean store environment while supporting teammates.

The role emphasizes flexible scheduling, strong guest service, and the ability to adapt to high-velocity store conditions. Training will cover product knowledge, digital solutions, and safety policies.

Qualifications

• Able to interact with guests and fellow team members in a friendly manner.
• Willing to work flexible hours including nights, weekends, and holidays.
• Capable of learning store features and services to assist guests.

Responsibilities

• Create an easy, inspiring, and friendly guest experience by greeting guests and solving issues.
• Help guests find items, answer questions, and process returns or exchanges.
• Demonstrate a service culture and promote Target loyalty programs.
• Operate at the register, scans, and assist with Drive Up/Order Pick Up tasks.
• Maintain a clean and organized work area and support team members as needed.

Skills

Guest interaction

Customer service

Problem solving

Teamwork

Flexibility

Multi-tasking

Communication

Attention to detail

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to welcome and assist guests, answer questions, and help with purchases and services. You will learn and promote Target's benefits, drive efficient checkout operations, and maintain a clean store environment while supporting teammates.

The role emphasizes flexible scheduling, strong guest service, and the ability to adapt to high-velocity store conditions. Training will cover product knowledge, digital solutions, and safety policies.