Flexible Hours Guest Experience Leader

McDonald's Restaurants Limited; Wyoming (MI); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Medical, dental, vision

Job summary

McDonald’s Restaurants Limited is seeking a Guest Experience Leader to help ensure every guest leaves satisfied. You will greet guests, resolve concerns, and collaborate with the team to keep the restaurant welcoming and clean.

You’ll also promote the McDonald’s App and Mobile Order features to enhance guest experience. The role emphasizes hospitality, clear communication, and a willingness to learn and grow within a fast-paced environment.

Qualifications

• Experience delivering great guest service in fast-paced environments.
• Strong communication and active listening skills.
• Ability to work effectively in a team and adapt to guest needs.

Responsibilities

• Lead the guest experience and check in with guests.
• Resolve guest concerns to their satisfaction.
• Maintain a welcoming, clean restaurant environment with the team.
• Promote promotions and app features to guests.

Skills

Guest experience

Customer service

Teamwork

Communication

Job description

McDonald’s Restaurants Limited is seeking a Guest Experience Leader to help ensure every guest leaves satisfied. You will greet guests, resolve concerns, and collaborate with the team to keep the restaurant welcoming and clean.

You’ll also promote the McDonald’s App and Mobile Order features to enhance guest experience. The role emphasizes hospitality, clear communication, and a willingness to learn and grow within a fast-paced environment.