Flexible Hours Customer Experience Associate - Baby Apparel

carters; Bismarck (ND); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Brand discount 30%

Referral bonuses

GED/ ESL tuition-free program

Professional development

Growth opportunities

Job summary

Carter’s is seeking a Sales Associate to be the first face of our brand, welcoming families and guiding them through our baby essentials. You’ll help customers with product knowledge, assist with omnichannel shopping, and complete transactions in a fast-paced environment.

We value caring, teamwork, flexibility, and growth, offering a supportive, inclusive culture and opportunities for development across our Carter’s brands.

Qualifications

• Previous customer service experience is preferred.
• You will welcome customers and assist with product features and benefits.
• Strong verbal and written communication skills are expected.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication

Multitasking

Positive attitude

Job description

Carter’s is seeking a Sales Associate to be the first face of our brand, welcoming families and guiding them through our baby essentials. You’ll help customers with product knowledge, assist with omnichannel shopping, and complete transactions in a fast-paced environment.

We value caring, teamwork, flexibility, and growth, offering a supportive, inclusive culture and opportunities for development across our Carter’s brands.