Customer-Centric Retail Associate — Flexible Hours & Growth

carters; Carmel (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Brand discount 30%

Mental health benefits

Referral bonuses

Education assistance (GED/tuition)

Professional development

Job summary

Carter's, the leading baby and young children’s apparel retailer, seeks a Sales Associate to be the first face of the brand for growing families. You will greet customers, explain features and benefits, and help with purchases while maintaining a welcoming store environment.

Join a supportive team with growth opportunities, discounts, and programs that invest in your development while you help customers prepare for everyday moments and milestones.

Qualifications

• Welcomes customers and informs them about products and benefits.
• Resolves customer issues promptly and professionally.
• Assists with omnichannel shopping to ensure a positive experience.
• Processes sales at the register with accuracy.
• Restocks floor and handles shipments as needed.
• Explains promotions and loyalty programs to customers.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication

Multitasking

Omnichannel knowledge

Tools

POS system

Job description

Carter's, the leading baby and young children’s apparel retailer, seeks a Sales Associate to be the first face of the brand for growing families. You will greet customers, explain features and benefits, and help with purchases while maintaining a welcoming store environment.

Join a supportive team with growth opportunities, discounts, and programs that invest in your development while you help customers prepare for everyday moments and milestones.