Customer-First Retail Associate — Flexible Hours, Growth

carters; Kentucky; On-site; USD 14,000 - 16,000; Full time

Benefits offered by this job

Employee discount

Referral bonuses

GED program

Tuition-free degree program

Language learning support

Career development

Job summary

Carter’s is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, help with baby essentials, and guide families through promotions, loyalty programs, and store policies.

You will work in a fast-paced retail environment, delivering friendly service, processing transactions, and maintaining product displays while supporting omnichannel experiences. Carter’s offers growth opportunities and a supportive team culture.

Qualifications

• Positive and solutions-oriented mindset.
• Proven customer service and engagement skills.
• Effective verbal and written communication skills.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles and benefits.
• Resolve customer issues in a busy retail environment.
• Assist with omnichannel to ensure positive shopping experience.
• Execute point of sale transactions.
• Complete floor replenishment and shipments.
• Explain promotions and loyalty program including credit.
• Minimize store loss with exceptional service and clean store.

Skills

Customer service

Communication

multitasking

Job description

Carter’s is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, help with baby essentials, and guide families through promotions, loyalty programs, and store policies.

You will work in a fast-paced retail environment, delivering friendly service, processing transactions, and maintaining product displays while supporting omnichannel experiences. Carter’s offers growth opportunities and a supportive team culture.