Customer-Centric Retail Associate (Flexible Hours)

carters; Merrimack (NH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

30% employee discount

Mental health benefits

Education assistance programs

Job summary

Carter’s is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, help them choose baby essentials, and ensure a smooth shopping experience across in-store and online channels.

The role emphasizes customer service excellence, teamwork, and flexibility to work various shifts, including weekends and holidays. Carter’s offers a supportive, inclusive environment and opportunities for growth.

Qualifications

• Proven customer service experience in a retail setting.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Welcome customers and assist with product styling, features and benefits.
• Resolve customer issues proactively in a busy retail setting.
• Support omnichannel shopping experiences to ensure a positive customer journey.
• Process sales transactions accurately at the POS.
• Assist with floor replenishment and shipments as needed.
• Explain promotions and loyalty programs to customers.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Tools

POS system

Job description

Carter’s is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, help them choose baby essentials, and ensure a smooth shopping experience across in-store and online channels.

The role emphasizes customer service excellence, teamwork, and flexibility to work various shifts, including weekends and holidays. Carter’s offers a supportive, inclusive environment and opportunities for growth.