Flexible Front Desk & Member Services Associate

Planet Fitness; Roanoke Rapids (NC); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Health Insurance Benefits

Employee Assistance Program

Financial wellness benefit, MyFlexPay

FREE Planet Fitness Black Card

Job summary

Planet Fitness is seeking a Member Service Representative Sub in Roanoke Rapids, NC. This role offers flexibility in scheduling while providing essential support to the team.

You will be responsible for ensuring a positive experience for members through excellent customer service and cleanliness, interacting with members and checking them into the system. This position is an entry point to a fulfilling career with opportunities for advancement within our growing franchise.

Qualifications

• Must be 18 years of age or older.
• Customer service background preferred.
• Continual standing and walking during shift.
• Must be able to occasionally lift up to 50 lbs.

Responsibilities

• Provide exceptional customer service by filling in for available shifts.
• Check members into the system.
• Take prospective members on tours and assist with sign-up.
• Facilitate updates to member accounts.
• Respond to member questions and concerns professionally.

Skills

Exceptional customer service

Positive mental attitude

Punctuality

Reliability

Diplomacy in interactions

Education

High School diploma/GED

Job description

Planet Fitness is seeking a Member Service Representative Sub in Roanoke Rapids, NC. This role offers flexibility in scheduling while providing essential support to the team.

You will be responsible for ensuring a positive experience for members through excellent customer service and cleanliness, interacting with members and checking them into the system. This position is an entry point to a fulfilling career with opportunities for advancement within our growing franchise.