Flexible Front Desk & Member Experience Lead

D1 Training - North Shore; Glenview (IL); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Flexible schedule

Free uniforms

Training & development

Free D1 Training membership

Job summary

D1 Training North Shore is hiring for a part-time front desk role focused on delivering strong member experience. You’ll greet members, manage check-ins, and handle day-to-day operations to ensure smooth class flow.

Responsibilities include processing memberships, handling calls, scheduling, and maintaining a welcoming facility. The role emphasizes energy, reliability, and genuine interest in fitness. Training & development are available.

Qualifications

• You don’t need a fitness certification or a background in sales.
• You must show up on time, bring energy, and care about doing the job right.

Responsibilities

• Greet members by name and make them feel like regulars from day one.
• Manage check-ins and keep class flow smooth during peak times.
• Be the go-to person for questions, concerns, and first impressions.
• Process memberships, transactions, and retail sales.
• Handle incoming calls and inquiries quickly and professionally.
• Manage scheduling, appointment confirmations, and daily organization.
• Capture real moments for social media and post to Instagram.
• Help tell the story of D1 North Shore from the inside.
• Keep lobby, turf, and common areas clean and guest-ready.
• Restock drinks, snacks, and merchandise.
• Support opening and closing procedures.

Skills

People skills

Communication

Organizational skills

Time management

Customer service

Tools

POS / check-in system

Scheduling software

Job description

D1 Training North Shore is hiring for a part-time front desk role focused on delivering strong member experience. You’ll greet members, manage check-ins, and handle day-to-day operations to ensure smooth class flow.

Responsibilities include processing memberships, handling calls, scheduling, and maintaining a welcoming facility. The role emphasizes energy, reliability, and genuine interest in fitness. Training & development are available.