Flexible Front Desk & Insurance Support Specialist

Lauren Gilbert; Vidor (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Lauren Gilbert - State Farm Agent is seeking a friendly receptionist to warmly greet customers, manage appointments, and handle inquiries while maintaining customer records. You will contribute to a positive office atmosphere and support a growing team focused on excellent service.

The role requires strong communication, organizational skills, and comfort with sales conversations. Prior receptionist or customer service experience is preferred in a collaborative environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Lauren Gilbert - State Farm Agent is seeking a friendly receptionist to warmly greet customers, manage appointments, and handle inquiries while maintaining customer records. You will contribute to a positive office atmosphere and support a growing team focused on excellent service.

The role requires strong communication, organizational skills, and comfort with sales conversations. Prior receptionist or customer service experience is preferred in a collaborative environment.