Insurance Office Receptionist & Customer Advocate

Lauren Gilbert - State Farm Insurance Agent; Vidor (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Lauren Gilbert - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our close-knit team. The role focuses on welcoming customers, handling inquiries, and supporting daily office operations to ensure excellent service.

You will engage with clients, manage records, schedule appointments, and assist with sales conversations to identify insurance opportunities while maintaining a friendly and professional office environment.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Able to engage in sales conversations and use Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Organizational multitasking

Sales conversations

Microsoft Office & CRM

Tools

Microsoft Office

CRM systems

Job description

Lauren Gilbert - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our close-knit team. The role focuses on welcoming customers, handling inquiries, and supporting daily office operations to ensure excellent service.

You will engage with clients, manage records, schedule appointments, and assist with sales conversations to identify insurance opportunities while maintaining a friendly and professional office environment.