Client Relations & Growth Specialist

Lauren Gilbert - State Farm Insurance Agent; Vidor (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

Flexible schedule

401(k)

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Lauren Gilbert - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of a close-knit local insurance agency focused on performance and strong customer relationships, with a long-standing commitment to community service.

In this role you will manage customer inquiries, maintain client records, assist with retention strategies, and coordinate with other departments to ensure satisfaction.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service experience

High-stress handling

Job description

Lauren Gilbert - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of a close-knit local insurance agency focused on performance and strong customer relationships, with a long-standing commitment to community service.

In this role you will manage customer inquiries, maintain client records, assist with retention strategies, and coordinate with other departments to ensure satisfaction.