Flexible Front Desk & Customer Care Specialist (Insurance)

Grant Buckner; McMurray (PA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Grant Buckner is seeking a Receptionist to support a State Farm Agent Team. The role involves greeting customers, scheduling appointments, and maintaining records while identifying insurance opportunities.

Strong communication and multitasking skills are essential, with familiarity in CRM systems and Microsoft Office. This position offers a flexible, customer-focused environment with opportunities for growth and advancement within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Grant Buckner is seeking a Receptionist to support a State Farm Agent Team. The role involves greeting customers, scheduling appointments, and maintaining records while identifying insurance opportunities.

Strong communication and multitasking skills are essential, with familiarity in CRM systems and Microsoft Office. This position offers a flexible, customer-focused environment with opportunities for growth and advancement within the agency.