Growth‑Oriented Insurance Office Receptionist & Client Services

State Farm; McMurray (PA); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Birthday off

Job summary

Grant Buckner - State Farm Agent is hiring a Receptionist - Team Member to join our desk. The ideal candidate is highly organized, customer-focused, and eager to contribute to a positive workplace within a busy insurance office.

You will greet clients, manage appointments, and handle inquiries while supporting sales conversations and CRM-backed records. A collaborative, growth-oriented environment offers training and development opportunities.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Job description

Grant Buckner - State Farm Agent is hiring a Receptionist - Team Member to join our desk. The ideal candidate is highly organized, customer-focused, and eager to contribute to a positive workplace within a busy insurance office.

You will greet clients, manage appointments, and handle inquiries while supporting sales conversations and CRM-backed records. A collaborative, growth-oriented environment offers training and development opportunities.