Flexible Customer Service & Home Solutions Specialist

Lowe's; Paducah (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a part-time Customer Service Associate in Paducah, KY to welcome customers, locate products, and ensure a smooth shopping experience. You will handle inquiries, manage stock, and assist with orders and deliveries, adapting to department needs while maintaining friendly service.

The role emphasizes assisting customers across appliances, hardware, and home improvement sections, with potential growth opportunities and a focus on teamwork.

Qualifications

• 6 months of computer experience (inputting, accessing, modifying, outputting)
• 6 months retail tech experience (smartphones, tablets)
• Basic reading, writing and arithmetic
• Ability to stand for long periods and perform varied duties
• Lift up to 25 lbs unassisted; heavier lifts with assistance

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Stock shelves by locating empty areas and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Job description

Lowe's is hiring a part-time Customer Service Associate in Paducah, KY to welcome customers, locate products, and ensure a smooth shopping experience. You will handle inquiries, manage stock, and assist with orders and deliveries, adapting to department needs while maintaining friendly service.

The role emphasizes assisting customers across appliances, hardware, and home improvement sections, with potential growth opportunities and a focus on teamwork.