Flexible Customer Service Associate 43600

Hertz-1; Houston City (PA); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Discounts on Hertz rentals

Medical, Dental & Vision

401(k) matching

Parental Leave

Employee Assistance Program

Educational Reimbursement

Pet & Identity Theft Insurance

Theme Park Tickets & Gym Discounts

Job summary

Hertz is hiring a Flexible Customer Service Associate to assist customers at rental counters and during pickup. You will consult with customers, maximize revenue by offering add-ons, and handle objections to close sales while delivering world-class service.

You will shuttle customers, prepare vehicles for pickup, clean cars, assess damage, fuel and refill fluids as needed. Strong communication and ownership are essential.

Qualifications

• Strong oral and written communication, ownership, accountability, and initiative.

Responsibilities

• Consult with customers on their rental and maximize revenue by offering products and services.
• Overcome customer objections and provide world-class customer service and sales support.
• Shuttle customers between locations as needed and ensure smooth pickup.
• Prepare vehicles for customer pick-up, including cleaning, assessing damage, fueling, and refilling all fluids.

Skills

Communication

Job description

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

Wage: $17.00/hr

Qualifications:

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Benefits and Perks:

• Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
• Up to 40% off the base rate of any standard Hertz rental.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more.