Flexible Customer Service Associate

Hertz

Middletown Township (PA)

On-site

USD 21,000 - 29,000

Full time

13 hours ago
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Benefits offered by this job

40% off Hertz rental base rate

Job summary

Hertz is seeking a Flexible Customer Service Associate to consult with customers on their rental, maximize revenue by offering products and services, and overcome objections. You will help ensure world-class service and sales support, and you may shuttle customers. The role also includes preparing vehicles for pickup, cleaning, fueling, and checking fluids.

Compensation starts at $17.50 per hour. Benefits include Hertz discounts of up to 40% off base rates and opportunities to grow within a

Qualifications

  • Strong oral and written communication of ownership, accountability, and initiative.
  • The essential functions include sitting, standing, walking, bending and twisting, driving, speaking, hearing, writing, lifting, and reading.

Responsibilities

  • Consult with customers on their rental and maximize revenue opportunities.
  • Overcome customer objections and provide world-class customer service and sales support.
  • Shuttle customers and prepare vehicles for pickup.
  • Clean vehicles and assess damage, fueling, and refilling fluids.

Skills

Communication skills
Customer service
Sales oriented
Teamwork

Tools

Computer terminal
Phone system

Job description

Job Description

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

Wages

$17.50 per hour

Qualifications

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Benefits And Perks
  • Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
  • Up to 40% off the base rate of any standard Hertz rental

#zip

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

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