Flexible Customer Service Associate

Hertz; Memphis (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Up to 40% off base Hertz rental

Medical, Dental & Vision plans

401(k) employer matching

Paid Parental Leave & Adoption Support

Employee Assistance Program

Educational Reimbursement & Discounts

Voluntary Insurance Programs

Theme Park Tickets & Gym Discounts

Job summary

Hertz is seeking a Flexible Customer Service Associate in Memphis to advise customers on rental options, build rapport, and help maximize revenue by offering add-ons. The role also includes shuttling customers and ensuring vehicles are ready for pickup, including cleaning, inspecting for damage, fueling, and fluids.

Compensation starts at $15.00/hr with opportunities for growth through benefits and rewards. You will work in a fast-paced environment focusing on world-class service.

Qualifications

• Strong oral and written communication required.
• Ability to sit, stand, walk, bend, twist, drive, lift and read.
• Knowledge of basic office equipment (phone, copier, fax, calculator).

Responsibilities

• Consult with customers on rental and maximize revenue opportunities.
• Shuttle customers as needed and provide sales support.
• Prepare vehicles for pickup: clean, assess damage, fuel, refill fluids.

Skills

Communication skills

Ownership

Accountability

Initiative

Tools

Computer terminal

Telephone

Calculator

Copy machine

Fax machine

Job description

The

Job Description

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

Wage: $15.00/hr

Qualifications

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Benefits And Perks

• Up to 40% off the base rate of any standard Hertz rental
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran