Flexible Customer Experience & Rental Sales Associate

Hertz; Norfolk (CO); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Up to 40% off the base rate of any Hzr

Medical, Dental & Vision plans

401(k) employer matching

Paid Parental Leave & Adoption Support

Employee Assistance Program

Educational Reimbursement & Discounts

Voluntary Insurance Programs

Theme Park Tickets, Gym Discounts &更多

Job summary

Hertz is hiring a Flexible Customer Service Associate in the United States. The role involves consulting with customers on rentals, driving shuttles, and ensuring vehicles are ready for pickup, including cleaning and basic maintenance tasks.

The position emphasizes world-class customer service, sales support, and adherence to safety and quality standards. Compensation is hourly with benefits and growth opportunities within Hertz.

Qualifications

• Excellent oral and written communication.
• Ability to handle responsibilities with ownership and accountability.
• Knowledge of basic equipment operation (computer terminal, telephone, copier, fax).

Responsibilities

• Consult with customers on their rental to understand needs.
• Maximize revenue opportunities by offering products and services and overcoming objections.
• Shuttle customers as needed and ensure timely pickup/drop-off.
• Prepare vehicles for customer pick-up, including cleaning, assessing damage, fueling, and refilling fluids.

Skills

Communication skills

Customer service

Ownership and accountability

Tools

Computer terminal

Telephone

Fax machine

Job description

Hertz is hiring a Flexible Customer Service Associate in the United States. The role involves consulting with customers on rentals, driving shuttles, and ensuring vehicles are ready for pickup, including cleaning and basic maintenance tasks.

The position emphasizes world-class customer service, sales support, and adherence to safety and quality standards. Compensation is hourly with benefits and growth opportunities within Hertz.