Flex Part Time Receptionist Escrow Support

First American; Juneau (AK); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Comprehensive benefits package

Employee stock purchase plan

Flexible scheduling

Job summary

First American is seeking a reliable and detail-oriented Flex Part-Time Receptionist / Escrow Support in Juneau, Alaska. This hybrid role combines front desk responsibilities with administrative support for escrow operations. The ideal candidate has a high school diploma and prior receptionist or administrative experience. Responsibilities include welcoming clients, answering calls, assisting escrow officers, and managing schedules. Benefits include a comprehensive package with medical, dental, vision, and flexible scheduling to support work-life balance.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, administrative, or escrow/title experience preferred.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and general office systems.
• Ability to manage multiple priorities and adapt to changing workload.
• Professional demeanor and strong customer service orientation.

Responsibilities

• Greet clients and visitors in a professional and welcoming manner.
• Answer and route incoming calls promptly.
• Manage incoming/outgoing mail and deliveries.
• Maintain a clean, organized reception area.
• Schedule appointments and assist with office coordination.
• Assist escrow officers with file setup, document preparation, and data entry.
• Order payoffs, tax information, and other required documents.
• Prepare and review escrow-related paperwork for completeness.
• Support closing processes and ensure timely follow-up on outstanding items.
• Maintain accurate records in accordance with company and regulatory standards.

Skills

Attention to detail

Organizational skills

Customer service orientation

Verbal communication

Written communication

Microsoft Office proficiency

Education

High school diploma or equivalent

Job description

Flex Part-Time Receptionist / Escrow Support – Location: Juneau, Alaska – Schedule: Flexible, Part‑Time (hours vary based on business needs)

We are seeking a reliable and detail‑oriented team member to support our Juneau office. This hybrid role combines front desk responsibilities with administrative support for escrow operations. The ideal candidate is organized, customer‑focused, and comfortable working in a fast‑paced environment.

Key Responsibilities

Reception / Front Desk

• Greet clients and visitors in a professional and welcoming manner
• Answer and route incoming calls promptly
• Manage incoming/outgoing mail and deliveries
• Maintain a clean, organized reception area
• Schedule appointments and assist with office coordination

Escrow Support

• Assist escrow officers with file setup, document preparation, and data entry
• Order payoffs, tax information, and other required documents
• Prepare and review escrow‑related paperwork for completeness
• Support closing processes and ensure timely follow‑up on outstanding items
• Maintain accurate records in accordance with company and regulatory standards

Qualifications

• High school diploma or equivalent required
• Previous receptionist, administrative, or escrow/​title experience preferred
• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office and general office systems
• Ability to manage multiple priorities and adapt to changing workload
• Professional demeanor and strong customer service orientation

Benefits

• Comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave
• Employee stock purchase plan
• Flexible scheduling to support work‑life balance

First American is an equal opportunity employer in every sense of the term.