Administrative Clerk - Escrow

Holland America-Princess (Holland America Dawson City Inn); Alaska; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health Insurance

401(k) with employer match

Career development

Job summary

First National Bank Alaska is seeking an Administrative Clerk for the Escrow team in Anchorage, AK. The role supports daily operations with strong customer service, communication, and administrative duties, including mail routing, data entry, and document handling.

Schedule is Monday–Friday, 8am–5pm. The position offers competitive compensation with potential for growth within FNBA. EOE, with strong benefits and a commitment to work-life balance.

Qualifications

• Customer service skills including handling heavy incoming calls and greeting customers.
• Effective verbal and written communication.
• Routing mail, scanning, indexing, data entry, and filing.
• Ability to listen, follow directions, manage time, and stay organized.

Responsibilities

• Answer and manage heavy incoming calls and take accurate messages.
• Greet customers and direct flow of incoming traffic.
• Process payments and perform data entry and filing tasks.
• Scan, index, and assemble packets for mailing.

Skills

Customer Service

Verbal Communication

Written Communication

Administrative Skills

Time Management

Detail Oriented

Job description

Administrative Clerk - Escrow

First National Bank Alaska

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 11 years in a row by Alaska Business magazine readers.

Our Administrative Clerks support the operations of the department in which they are assigned.

We are seeking Administrative Support for our Escrow Team!

As one of Alaska’s largest private note servicers, we help our business customers enhance their customers’ experience by providing a safe and secure way to make and receive payments and store legal documents – leaving them more time to focus on building strong customer relationships.

The successful candidate will have Customer Service skills – ability to answer and manage heavy incoming calls, take accurate messages, greet customers and direct flow of incoming traffic; able to communicate effectively, both verbally and in writing; Administrative skills – routing mail, scanning and indexing, processing payments, data entry, filing, assembling packets for mailing, etc.; Other helpful skills – ability to listen and follow directions, manages time effectively, organized, and detail oriented; Soft Skills – present self as professional, friendly and courteous.

We have a competitive salary schedule based upon minimum experience to very experienced; the job/salary offer would be commensurate with your experience.

Administrative Clerk II: $19.70/hour

. The right candidate could be offered a Department Representative, Department Associate or Senior Department Associate position.

Schedule: Monday-Friday, 8am-5pm

FNBA Careers – Shape Your Tomorrow

• Strong work/life balance; paid time off and flexible work options
• Generous medical, dental, vision plan and Health Savings Account
• 401(k) with employer match
• Learning, development and career advancement
• Opportunities to make a positive difference in your community!

FNBA is an Equal Opportunity and Affiliated Action Employer, Member FDIC and Equal Housing Lender. VEVRRA Federal Contractor This Company is a Federal Contractor and an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules or regulations.

Anchorage, AK

17 hour(s) ago

Tribal Affiliation(s)

Any Affiliation