Front Desk Escrow Assistant

First American; Sonoma (CA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical, dental, and vision benefits

401(k)

Paid time off/sick leave

Employee stock purchase plan

Job summary

First American is looking for a candidate for a temporary front desk role in Sonoma County, California. This job involves greeting guests, answering calls, and supporting the escrow team with data entry. Candidates with strong communication skills and a positive attitude are encouraged to apply.

Working in a potential full-time position, this role offers insights into the escrow/title industry and includes a comprehensive benefits package for eligible employees.

Qualifications

• Previous customer service experience is a plus.

Responsibilities

• Greet guests and provide a welcoming front desk experience.
• Answer incoming calls and assist with general inquiries.
• Support the escrow team with data entry and other entry-level escrow tasks.

Skills

Strong communication skills

Attention to detail

Positive attitude

Willingness to learn

Job description

Location and Schedule

Location: Sonoma County – Healdsburg and Sonoma. Schedule: In office, 5 days per week. Position Type: Temporary with potential to become full-time.

What You’ll Do

Greet guests and provide a welcoming front desk experience. Answer incoming calls and assist with general inquiries. Support the escrow team with data entry and other entry‑level escrow tasks.

What We’re Looking For

The ideal candidate has strong communication skills, great attention to detail, a positive attitude, and a willingness to learn. Previous customer service experience is a plus.

Why Apply

This role offers the opportunity to gain valuable experience in the escrow/title industry, with the potential to become a full‑time position for the right candidate.

Additional Considerations

Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position, potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade‑secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer‑imposed criminal history requirements.

What We Offer

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Equal Opportunity Employer

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).