Fleet Service Writer & Admin Coordinator

Centerra Group; Los Angeles (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Centerra Group in Los Angeles is seeking a Service Writer to greet customers, open work orders, and provide general administrative support for the county fleet operations. The role requires strong organizational and communication skills, proficiency with MS Office and the M5 maintenance system, and the ability to manage multiple priorities in a busy office environment.

Typical hours are weekdays with possible weekends; travel not required.

Qualifications

• Experience in automotive service industry preferred.
• Live Scan clearance required.
• Valid Driver's License required.
• Proficiency with MS Office Suite.
• Effective oral and written communication at all levels.
• Strong organizational skills with time management.
• Ability to work in a busy office with interruptions.

Responsibilities

• Writes customers service orders on arriving at service lane.
• Open and close work orders and dispatches for all County vehicle fleet.
• Write estimates, open work order lines, and file documents.
• Input / update vehicles maintenance information into M5 program.
• Assign work to automotive technicians and services technicians.
• Manages fleet and assist with all county vehicles.
• Answer phones and route accordingly.
• Processing invoices for payment and obtaining approvals.
• Park, Jump-start, pick up and deliver County vehicles as needed to any vendor or County facility.
• Maintain daily vehicles accountability, parked location, lane, and vehicle status.

Skills

Strong organizational skills

Effective oral and written comms

Problem solving / analytical thinking

Ability to adapt to rapidly changing環境

Tools

MS Office Suite

M5 program

Job description

Centerra Group in Los Angeles is seeking a Service Writer to greet customers, open work orders, and provide general administrative support for the county fleet operations. The role requires strong organizational and communication skills, proficiency with MS Office and the M5 maintenance system, and the ability to manage multiple priorities in a busy office environment.

Typical hours are weekdays with possible weekends; travel not required.