Fleet Service Operations Coordinator

Boudreau Pipeline; Corona (CA); On-site; USD 36,000 - 50,000; Full time

Job summary

Boudreau Pipeline in Corona, CA is seeking a Service Writer to receive, document, and coordinate all equipment and fleet service requests for the SHOP. You will serve as the primary liaison between Field Operations, Mechanics, Dispatch, and Management, capturing service needs and generating work orders.

The role requires 2–5 years in service writing or fleet support, a HS diploma or GED, and proficiency with Excel, Word, Outlook, and service/work order systems such as B2W, Tenna, or PFW.

Qualifications

• High school diploma or GED preferred.
• 2–5 years of experience in service writing or fleet administration.
• Experience in construction, utilities, transportation, or heavy equipment environments strongly preferred.

Responsibilities

• Receive and document incoming service requests from Operations.
• Create, update, and close service work orders with accurate labor, parts, and repair information.
• Communicate equipment condition, repair status, and completion timelines to Operations and Dispatch.
• Coordinate with Mechanics and the Service Manager on repair prioritization and scheduling.
• Verify equipment information, unit numbers, locations, and service histories.
• Track work order progress from intake through completion.
• Review completed work orders for accuracy, completeness, and documentation quality.
• Assist with tracking preventive maintenance intervals and service scheduling.
• Maintain organized electronic and physical service records.
• Support warranty claim documentation and outside vendor service coordination.

Skills

Bilingual English/Spanish

Microsoft Excel

Microsoft Word

Microsoft Outlook

Data entry

Documentation

Organizational skills

Communication skills

Multitasking

Problem-solving

Education

High school diploma or GED

Tools

B2W

Tenna

PFW

Job description

Boudreau Pipeline in Corona, CA is seeking a Service Writer to receive, document, and coordinate all equipment and fleet service requests for the SHOP. You will serve as the primary liaison between Field Operations, Mechanics, Dispatch, and Management, capturing service needs and generating work orders.

The role requires 2–5 years in service writing or fleet support, a HS diploma or GED, and proficiency with Excel, Word, Outlook, and service/work order systems such as B2W, Tenna, or PFW.