Fleet Service Supervisor - Equipment Rental

Warren CAT; Midland (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Life insurance

Job summary

Warren CAT in Midland, TX is seeking a Rental Service Supervisor to coordinate daily activities of the Rental Service Department and provide leadership at the site. You will establish records, set shop priorities, manage parts inventory, and oversee repairs to maximize fleet uptime.

The role requires an AA degree or technical training, strong administrative and communication skills, and the ability to train and supervise a team of up to 15 technicians. Flexibility for varied hours is expected.

Qualifications

• Associate's degree or equivalent from two-year college or technical school; and/or one year to three years related experience and/or training.
• Specific brand training on fleet equipment.
• Ability to teach other mechanics how to maintain and repair equipment.
• Strong administrative and relationship skills to keep all repair tasks flowing in a timely manner while documenting parts and labor costs.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Technical background related field.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Responsibilities

• Establish and maintain service records for all equipment in the rental fleet.
• Set priorities within the shop for mechanics and repairs to maximize utilization and productivity.
• Order and receive spare parts, maintaining adequate inventory levels.
• Allocate parts expense and shop labor to machines via work orders.
• Schedule PMs (e.g., 250 hour, 500 hour) based on maintenance records.
• Train mechanics and coordinate manufacturer training for skill enhancement.
• Maintain shop tools supply for service personnel use.
• Invoice customers for damages with Rental Manager approval.
• Identify external shops for outsourcing repairs when appropriate.
• Handle customer service calls for equipment failures and take prompt action.
• Consult with Rental Manager on repair vs exchange decisions.
• Provide customer training on daily maintenance and safe operation of equipment.
• Notify Rental Application Specialist before Billing for damages.
• Establish maintenance and repair standards for each rental piece of equipment.
• Directly supervise up to 15 employees.

Skills

Administrative skills

Relationship skills

Analytical skills

Communication

Education

AA degree or equivalent

Technical training in fleet equipment

Tools

CAT DBS Database

MS Excel

MS Office Suite

Job description

Warren CAT in Midland, TX is seeking a Rental Service Supervisor to coordinate daily activities of the Rental Service Department and provide leadership at the site. You will establish records, set shop priorities, manage parts inventory, and oversee repairs to maximize fleet uptime.

The role requires an AA degree or technical training, strong administrative and communication skills, and the ability to train and supervise a team of up to 15 technicians. Flexibility for varied hours is expected.