Fleet Service Scheduler & Customer Liaison

Fleetpride; Georgia; Vor Ort; USD 36.000 - 56.000; Vollzeit

Zusammenfassung

FleetPride, the leading aftermarket distributor of heavy‑duty truck and trailer parts in the U.S., seeks a Customer Service Representative to help organize equipment services, schedule technicians, and keep customers informed throughout every job.

You will work with fleet service teams, support sales, ensure accurate repair estimates, and maintain safety and procedural standards in a professional office setting.

Qualifikationen

• Detail orientation and strong communication skills are required.
• Ability to multitask and support fast-paced business needs.
• Exceptional customer service and teamwork abilities.
• Working knowledge of Microsoft Office applications.

Aufgaben

• Coordinate with a team of fleet service technicians.
• Schedule customer equipment and organize service work.
• Maintain clear communication between customers and technicians.
• Provide timely status updates to coordinators and writers.
• Process repair orders for billing promptly.
• Support sales initiatives and follow up on opportunities.

Kenntnisse

Detail oriented

Communication skills

Multitasking

Customer service

MS Office

Jobbeschreibung

FleetPride, the leading aftermarket distributor of heavy‑duty truck and trailer parts in the U.S., seeks a Customer Service Representative to help organize equipment services, schedule technicians, and keep customers informed throughout every job.

You will work with fleet service teams, support sales, ensure accurate repair estimates, and maintain safety and procedural standards in a professional office setting.