Fleet Roadside Technician: Emergency Auto Help & Towing

RPMGlobal; Renton (WA); On-site; USD 3,485,000 - 4,181,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

Holidays

401(k) with Employer Match

Life/Disability insurance

Flexible Spending Accounts

Volunteer Time Off

On-Demand Pay

Free parking

Job summary

AAA Washington is seeking a Fleet Technician to respond to emergency service requests and provide roadside assistance on member vehicles. The role supports towing and light service actions from the fleet shop in SoDo, Seattle, with a strong emphasis on safety and customer service.

Ideal candidates have 3+ years in automotive or customer service, DOT medical certification, and mechanical aptitude. The role includes benefits, with a safety-sensitive environment and day-to-day collaboration across

Qualifications

• High school diploma or GED is required.
• Must pass and maintain DOT physical requirements test.
• 3+ years’ work experience in automotive and/or customer service.
• 1+ years’ demonstrated mechanical aptitude and mechanical reasoning.
• Meet minimum age requirement for insurability.

Responsibilities

• Provide emergency mechanical assistance on member vehicles (jump-starts, battery tests, batteries, tire changes, fuel deliveries, lock-outs, minor repairs).
• Tow vehicles to specified locations following safety procedures.
• Be the face of AAA Washington to members in need of emergency roadside service.
• Diagnose electrical, fuel, or other vehicle systems.
• Provide customer service to members and other departments as needed.
• Notify manager of vehicle or operational issues.
• Perform minor vehicle repairs on fleet vehicles.
• Contribute to a positive team dynamic and AAA’s vision and values.

Skills

Emergency roadside service

Customer service

Mechanical aptitude

Communication

Problem solving

Education

High school diploma or GED

Technical school certification preferred

Tools

MS Office

Internet navigation

Job description

AAA Washington is seeking a Fleet Technician to respond to emergency service requests and provide roadside assistance on member vehicles. The role supports towing and light service actions from the fleet shop in SoDo, Seattle, with a strong emphasis on safety and customer service.

Ideal candidates have 3+ years in automotive or customer service, DOT medical certification, and mechanical aptitude. The role includes benefits, with a safety-sensitive environment and day-to-day collaboration across