Emergency Roadside Technician & Auto Care

Aaa-Washington; Seattle (WA); Hybrid; USD 25,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with match

Life and disability insurance

Flexible spending accounts

Volunteering time off

Job summary

AAA Washington is seeking a roadside assistance technician to respond to emergency service requests and perform towing and light vehicle repairs. You will assist members on the roadside, handle lockouts, battery work, tire changes and fuel delivery, while ensuring safety procedures and quality service.

As a member of AAA Washington, you will work in a safety-sensitive role with a 4x10 hour shift schedule and opportunities for hybrid/remote work for eligible roles.

Qualifications

• High school diploma or GED required.
• Valid Washington or Idaho driver’s license preferred.
• Proven mechanical aptitude and customer service experience.

Responsibilities

• Respond to emergency service requests and provide roadside assistance (jump-starts, battery testing, tire changes, gasoline delivery, lock-out services).
• Tow vehicles to designated locations following safety procedures.
• Be the friendly face of AAA Washington for stranded members.
• Provide excellent customer service to members and other departments.
• Report vehicle or operational issues to management.
• Perform minor repairs on fleet vehicles.
• Collaborate with team to maintain a positive work environment.
• Uphold AAA’s vision, mission and values in daily activities.

Skills

Automotive repair

Mechanical aptitude

Customer service

Driver's license

Safety mindful

Education

High school diploma or GED

Tools

MS Office

Job description

AAA Washington is seeking a roadside assistance technician to respond to emergency service requests and perform towing and light vehicle repairs. You will assist members on the roadside, handle lockouts, battery work, tire changes and fuel delivery, while ensuring safety procedures and quality service.

As a member of AAA Washington, you will work in a safety-sensitive role with a 4x10 hour shift schedule and opportunities for hybrid/remote work for eligible roles.