Fleet Repair Operations Lead – Outsourced Repairs

Amerit Fleet Solutions; Charlotte (NC); Híbrido; USD 33.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision coverage

401(k) with company match

Paid vacation, holidays, and sick time

Life and disability insurance

Tuition reimbursement

Career advancement opportunities

Descripción de la vacante

Amerit Fleet Solutions in Charlotte, NC seeks a Vended Repair Coordinator to manage outsourced vehicle repairs from request to invoice, ensuring timely, cost-effective maintenance and policy compliance. The role acts as liaison among customers, vendors, field ops and internal teams, overseeing VROs, approvals, and progress while driving down downtime.

Hybrid schedule with some remote days. Qualifications include a high school diploma, 2 years in fleet maintenance or related roles, and MS Office

Formación

• High school diploma or equivalent.
• Minimum 2 years of experience in fleet maintenance or related field.
• Understanding of automotive maintenance terminology.
• Experience with vendors, customers, and multiple stakeholders.
• Proficiency with Microsoft Office applications including Excel, Outlook, and Teams.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.

Responsabilidades

• Coordinate outsourced maintenance and repair activities from initial request through invoice payment.
• Create, review, and manage Vehicle Repair Orders (VROs) per company and client requirements.
• Communicate repair needs, obtain estimates, and negotiate repair recommendations with vendors.
• Validate labor hours, parts pricing, and repair recommendations to ensure cost-effective repairs.
• Monitor repair progress and minimize vehicle downtime; update stakeholders on status.
• Maintain accurate estimated completion dates (ECDs).
• Develop and maintain relationships with repair facilities, dealerships, towing providers, and vendors.
• Ensure proper approvals and purchase orders; maintain compliance with agreements.
• Review invoices for accuracy and alignment with estimates; resolve discrepancies.
• Maintain repair documentation and track KPIs (cycle time, aging, spend).

Conocimientos

Excellent written and verbal commu n

Strong organizational and time‑manager

Vendor relationship management

MS Office (Excel, Outlook, Teams)

Educación

High school diploma or equivalent

Herramientas

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Descripción del empleo

Amerit Fleet Solutions in Charlotte, NC seeks a Vended Repair Coordinator to manage outsourced vehicle repairs from request to invoice, ensuring timely, cost-effective maintenance and policy compliance. The role acts as liaison among customers, vendors, field ops and internal teams, overseeing VROs, approvals, and progress while driving down downtime.

Hybrid schedule with some remote days. Qualifications include a high school diploma, 2 years in fleet maintenance or related roles, and MS Office