Remote Automotive Maintenance Coordinator – Fleet Support

Enterprise Fleet Management; Dallas (TX); Remote; USD 31,000 - 35,000; Full time

Job summary

Enterprise Fleet Management, a leading mobility and fleet management company, seeks an Automotive Maintenance Coordinator to support fleet clients, vendors, and internal teams with service scheduling and cost optimization. The role emphasizes diagnosing maintenance needs, negotiating pricing, and ensuring manufacturer-recommended service intervals are met.

The position is fully remote from the Dallas, TX area, with schedules varying within business hours CST.

Qualifications

• Must be 18 years of age or older.
• Must live in Texas and Dallas area.
• Six (6) months of customer service experience.
• Six (6) months of automotive maintenance or repair experience; lube shop / tire shop / repair facility / dealership preferred.
• Basic proficiency with Microsoft Office products (Word, Excel, and Outlook).
• Must have the ability to meet all work from home technical requirements.
• Must be authorized to work in the United States and not require sponsorship.

Responsibilities

• Provide timely response to orders submitted by phone and email, in an efficient and friendly manner
• Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services
• Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures
• Contact clients to provide recommendations, explain proposed repair procedures and gain approval
• Make recommendations to internal business partners regarding repair recommendations and cost
• Locate and suggest proper service locations for clients

Skills

Customer service

Automotive knowledge

MS Office basics

Communication

Education

Degree in Automotive Technology

ASE certifications

Tools

MS Word

MS Excel

MS Outlook

Job description

Enterprise Fleet Management, a leading mobility and fleet management company, seeks an Automotive Maintenance Coordinator to support fleet clients, vendors, and internal teams with service scheduling and cost optimization. The role emphasizes diagnosing maintenance needs, negotiating pricing, and ensuring manufacturer-recommended service intervals are met.

The position is fully remote from the Dallas, TX area, with schedules varying within business hours CST.