Fleet Operations Support Specialist

Gabrielli Truck Sales; New York (NY); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid holidays

Paid time off

Career development

Job summary

Gabrielli Truck Leasing (GTL), a division of Gabrielli Truck Sales, is seeking a Fleet Administrative Assistant to join our Fleet Operations team in the Bronx, NY.

You will provide administrative support, maintain service records, schedule preventive maintenance, process warranty claims, and coordinate with Parts and other departments to ensure accurate billing and timely communications with customers and vendors.

Qualifications

• 2+ years administrative support experience (automotive/trucking industry preferred).
• Proficient in Microsoft Office (Excel, Word, Outlook, Teams).
• Experience with fleet management or dealership systems (Enrich, Decisiv, Geotab, or similar) a plus.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Must pass background check and drug test.
• High School Diploma or GED required (Associate’s Degree preferred).

Responsibilities

• Provide administrative support to the Fleet Director, Regional Managers, Supervisors, and Facility Managers.
• Prepare and maintain service department records, reports, and spreadsheets.
• Assist with Preventative Maintenance scheduling and follow-up with customers.
• Process warranty claims documentation and assist with OEM portal updates.
• Help manage Billback Estimates by compiling photos, repair orders, and supporting files.
• Monitor and track Out-of-Service and Substitute units, updating reports daily.
• Coordinate with Parts Administrators to ensure proper billing and returns processing.
• Prepare customer-ready correspondence, estimates, and compliance documentation.
• Maintain electronic filing systems for inspections, registrations, and repair orders.
• Support supervisors with timecard tracking, scheduling, and new-hire onboarding paperwork.
• Answer phones and emails, providing professional customer support and routing inquiries appropriately.
• Act as liaison between Leasing Fleet operations and other GTL departments (Sales, Rental, Retail Service).

Skills

Organizational skills

Written and verbal communication

Multitasking

Customer service

Education

High School Diploma or GED

Associate’s Degree preferred

Tools

Microsoft Office

Excel

Word

Outlook

Teams

Enrich

Decisiv

Geotab

Job description

Gabrielli Truck Leasing (GTL), a division of Gabrielli Truck Sales, is seeking a Fleet Administrative Assistant to join our Fleet Operations team in the Bronx, NY.

You will provide administrative support, maintain service records, schedule preventive maintenance, process warranty claims, and coordinate with Parts and other departments to ensure accurate billing and timely communications with customers and vendors.