Fleet Operations Manager: Driver Safety & Retention

USA TRUCK LLC; Maquoketa (IA); On-site; USD 60,000 - 85,000; Full time

Job summary

USA Truck LLC in Maquoketa, IA is seeking a dispatch/operations leader to direct a fleet of drivers and optimize safety, service and efficiency. You will plan routes, monitor performance and coordinate with fuel management and terminals to meet customer needs.

The role requires strong communication, leadership and analytical skills, plus the ability to coach drivers and maintain FMCSA compliance in a busy office environment. This is a full-time on-site position offering growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Plan assigned fleet of drivers for success focusing on hours of service, transit time, driver performance, customer requirements, safety compliance.
• Identify and remediate driver safety compliance issues including HOS violations, Drive Cam events, drug and alcohol testing, terminal route-throughs and maintenance issues.
• Build relationships with drivers, monitor performance and keep drivers informed and motivated to improve retention.
• Collaborate with Fuel Management to maximize fuel purchase efficiency and reduce idle time.
• Ensure compliance with FMCSA regulations for the assigned fleet.
• Dispatch loads to drivers with load information, directions, routing and fuel details.
• Address driver conflicts and requests regarding home time, pay, equipment and load assignments.
• Track and manage drivers’ home time schedules.
• Monitor pickups and deliveries and alert stakeholders if a load is at risk of delay.
• Manage driver performance through setting expectations, reviews and corrective actions up to termination.
• Use operational reports to ensure efficiency and meet service deadlines.

Skills

Excellent communication

Driver management

Team leadership

Attention to detail

Analytical skills

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

USA Truck LLC in Maquoketa, IA is seeking a dispatch/operations leader to direct a fleet of drivers and optimize safety, service and efficiency. You will plan routes, monitor performance and coordinate with fuel management and terminals to meet customer needs.

The role requires strong communication, leadership and analytical skills, plus the ability to coach drivers and maintain FMCSA compliance in a busy office environment. This is a full-time on-site position offering growth opportunities.