Night Shift Fleet Operations Manager

USA TRUCK LLC; Van Buren (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

USA Truck, Inc. seeks a dispatch/driver operations supervisor to direct a fleet of drivers, optimize hours of service, and ensure safe operation while meeting customer needs.

You will maximize driver and equipment utilization and maintain a respectful work environment. Requirements include a high school diploma, strong written and verbal communication, DOT knowledge, and the ability to coach drivers, analyze performance, and promote safety and reliability.

Qualifications

• High school diploma or equivalent required.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Plan assigned fleet of drivers for success focusing on hours of service, transit time, driver performance, customer requirements, safety compliance.
• Identify and remediate Driver safety compliance issues including HOS violations, Drive Cam events, drug and alcohol testing, terminal route-throughs and maintenance issues.
• Build driver retention by maintaining relationships, monitoring performance, and keeping drivers informed and motivated.
• Collaborate with Fuel Management to maximize fuel purchase efficiency and idle time compliance.
• Ensure compliance with FMCSA regulations for assigned drivers.
• Dispatch loads to drivers with load information, directions, routing and fuel data.
• Resolve driver conflicts, issues, and requests such as home time, pay, equipment, and load assignments.
• Track and manage drivers’ home time schedules.
• Monitor pickups and deliveries for service failures and alert relevant parties when a load is jeopardized.
• Manage driver performance by setting expectations, conducting reviews, and applying corrective actions.
• Use reports and metrics to ensure operating effectiveness.
• Meet deadlines and deliver exceptional service through positive engagement and patience.

Skills

Driver management

DOT regulations

Team orientation

Education

High school diploma

Tools

Excel

Word

Job description

USA Truck, Inc. seeks a dispatch/driver operations supervisor to direct a fleet of drivers, optimize hours of service, and ensure safe operation while meeting customer needs.

You will maximize driver and equipment utilization and maintain a respectful work environment. Requirements include a high school diploma, strong written and verbal communication, DOT knowledge, and the ability to coach drivers, analyze performance, and promote safety and reliability.