Fleet Operations Leadership Trainee

Ryder System, Inc.; Cherry Hill Township (NJ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Full benefits package

401(k) employer match

Share discount

Job summary

Ryder System, Inc. in Cherry Hill, NJ is seeking an Operations Management Trainee (OMT) for an 18-month structured program to build leadership and operational knowledge.

You will collaborate with multiple teams to enhance customer retention and drive operational excellence, with mentorship and potential relocation to support career growth. This role offers competitive pay, a full benefits package, and opportunities for rapid advancement in a dynamic, inclusive environment.

Qualifications

• Bachelor’s Degree, Required.
• 1 year or more in customer service with issues resolution experience, Preferred.
• Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.
• Basic understanding of Business Finance, controls and metrics Beginner, Required.

Responsibilities

• Manage customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
• Partner with Sales staff on customer calls for new business and increased customer satisfaction.
• Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

Skills

Detail oriented

Communication

Time management

Multi-tasking

Flexibility

Mechanical skills

Interpersonal skills

Team player

Follow-up

Independent work

Education

Bachelor's Degree

Tools

Excel

Word

Job description

Ryder System, Inc. in Cherry Hill, NJ is seeking an Operations Management Trainee (OMT) for an 18-month structured program to build leadership and operational knowledge.

You will collaborate with multiple teams to enhance customer retention and drive operational excellence, with mentorship and potential relocation to support career growth. This role offers competitive pay, a full benefits package, and opportunities for rapid advancement in a dynamic, inclusive environment.