Operations Management Trainee: Lead & Grow (18mo)

Ryder System, Inc.; Georgia; On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Comprehensive training and development

Paid maternity leave (12 weeks)

Additional PTO for military veterans

Job summary

Ryder System, Inc. is offering an 18‑month Operations Management Trainee (OMT) program to develop leadership and operational knowledge. The role involves collaborating across teams to learn business processes, customer retention, and metrics, with mentorship and relocation support to prepare you for the next career step.

This entry‑level program targets recent graduates seeking a stable career in a Fortune 500 company with comprehensive training and long‑term growth opportunities.

Qualifications

• Bachelor's degree required.
• 1+ year in customer service with issue resolution experience preferred.
• Strong PC skills including spreadsheet and word processing software.

Responsibilities

• Manage customer relationship activities with proactive management and issue resolution.
• Coordinate with rental department to optimize utilization while serving lease customers.
• Partner with Sales on customer calls to win new business and boost satisfaction.
• Manage running costs and maintenance overheads.
• Ensure policies and processes are followed to optimize costs.
• Coordinate with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Oversee PM scheduling, follow-up, breakdowns, and vehicle status updates; plan technician work.

Skills

Attention to detail

Verbal communication

Written communication

Time management

Multitasking

Flexibility

Interpersonal skills

Team collaboration

Independence

Education

Bachelor's Degree

Tools

MS Office

Excel

Word

Job description

Ryder System, Inc. is offering an 18‑month Operations Management Trainee (OMT) program to develop leadership and operational knowledge. The role involves collaborating across teams to learn business processes, customer retention, and metrics, with mentorship and relocation support to prepare you for the next career step.

This entry‑level program targets recent graduates seeking a stable career in a Fortune 500 company with comprehensive training and long‑term growth opportunities.