Fleet Operations Lead: Dispatch, Safety & Driver Excellence

Dollar General; North Little Rock (AR); On-site; USD 60,000 - 85,000; Full time

Job summary

Dollar General is seeking a Fleet Operations Supervisor in Little Rock, AR to lead daily and after-hours transportation operations across the network, including dispatch, deliveries, and reverse logistics.

You will ensure compliance with FMCSA/DOT, coach drivers, and drive safety and efficiency initiatives, while coordinating with the Store Support Center and distribution centers. On-site management with occasional travel keeps operations aligned with company standards.

Qualifications

• Proven leadership in transportation operations.
• In-depth knowledge of FMCSA, DOT regulations, and CSA.
• Proficient in written and verbal communication, listening, and problem-solving.
• High attention to detail, planning, and organizational skills.
• Understanding of driver logs, hours of service, and vehicle safety inspections.
• Proficient in transportation optimization software and MS Office.
• Ability to function in a high-stress environment.
• Knowledge of US geography.

Responsibilities

• Oversees daily and after-hours transportation operations, including dispatch, store deliveries, and reverse logistics.
• Ensures FMCSA and DOT compliance, driver safety, and legal operations.
• Build strong relationships with drivers through regular communication and quarterly face-to-face meetings.
• Manages driver training, retention, time at home, load optimization, equipment usage, and performance metrics.
• Responds to driver emergencies, resolves load issues, and maintains nightly issue logs.
• Monitors satellite communications, reports late deliveries, and plans swaps as needed.
• Completes required reports and maintains effective use of the driver management system.

Skills

Leadership

FMCSA knowledge

Written communication

Attention to detail

Planning

Organizational skills

Hours of service

MS Office

Transportation software

High-stress environment

US geography

Driver management

Education

Bachelor’s degree in Business or Logistics

Tools

McLeod

TMW

Telogis

Dispatch Tracks

AS400

Job description

Dollar General is seeking a Fleet Operations Supervisor in Little Rock, AR to lead daily and after-hours transportation operations across the network, including dispatch, deliveries, and reverse logistics.

You will ensure compliance with FMCSA/DOT, coach drivers, and drive safety and efficiency initiatives, while coordinating with the Store Support Center and distribution centers. On-site management with occasional travel keeps operations aligned with company standards.