Fleet Operations & Driver Success Manager

Werner Enterprises, Inc.; Coppell (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Job summary

Werner Enterprises, Inc. in Coppell, TX is seeking a logistics supervisor to build and maintain driver relationships, optimize loads with the logistics team, and ensure service levels meet customer and Werner standards.

The role interfaces with multiple internal departments and requires attendance consistency. The ideal candidate will have a related degree or equivalent fleet management experience, supervisory exposure, and strong organizational skills with proficiency in terminal and satellite

Qualifications

• Bachelor's degree in Business Admin, Marketing or Transportation/Logistics and/or 2-3 years of fleet management or transportation experience preferred.
• Six months to one year of supervisory experience preferred.
• Strong organizational skills, proven management ability, and skill in operating a computer terminal and satellite communications system required.

Responsibilities

• Build and maintain driver relationships through understanding and meeting driver needs. These needs include, but are not limited to home time, payroll, utility, equipment breakdowns, logging violations, equipment issues, etc. This is done using our operating systems, customer operating systems, driver telematics communications, face to face communication and phone/text communication.
• Partner with the Dedicated and Associate Logistics Managers to optimize driver loads based on origin, destination, type of freight, number of miles, stops, directions, etc. with driver needs and availability.
• Understand and adhere to our customer’s dynamics service expectations, goals, and initiatives as they relate to improving value for the Customer and Werner.
• Interface with various departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
• Work closely with the Dedicated Logistics Manager and/or the Operations Manager to fill and maintain a full board of drivers.
• Perform other related duties as assigned by the Dedicated Logistics Manager.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.

Skills

Driver relationship management

Organizational skills

Supervisory experience

Computer terminals & satellite systems

Education

Bachelor's degree in Business Admin, Marketing or Transportation/Logistics

Tools

Satellite communications system

Computer terminal

Job description

Werner Enterprises, Inc. in Coppell, TX is seeking a logistics supervisor to build and maintain driver relationships, optimize loads with the logistics team, and ensure service levels meet customer and Werner standards.

The role interfaces with multiple internal departments and requires attendance consistency. The ideal candidate will have a related degree or equivalent fleet management experience, supervisory exposure, and strong organizational skills with proficiency in terminal and satellite